CoinXTM
Privacy Policy
CoinXTM handles customer information only for account, transaction, compliance, support, and security purposes.
Information We Collect
We may collect contact details, transaction details, identity verification materials, device information, and communications submitted through our website or customer service channels.
How We Use Information
Information is used to provide OTC and cryptocurrency teller services, complete KYC/AML checks, respond to enquiries, prevent fraud, maintain records, and comply with applicable laws.
Sharing And Retention
We do not sell personal data. Information may be shared with service providers, banks, payment partners, regulators, or law enforcement where required. Records are retained only for business and legal needs.
Contact
For privacy enquiries, contact CoinXTM at [email protected] or visit Room 305, 3/F, Winner Commercial Centre, 177-183 Wing Lok Street, Sheung Wan, Hong Kong.